Oxyent has built complementary and support services around its core service domain, to help better leverage our clients' knowledge investment in us. We offer our Customers:
24x7 Support
We augment our clients' support operations by building multi-channel offshore support capability in several languages and time zones. We make this transparent by using our international point-to-point private circuits to extend our client's phone systems to our offshore development centers
On Site Installation/ Services
Oxyent has special implementation teams, which are ready to be dispatched to global locations. Also Oxyent’s experience and knowledge can be leveraged for augmenting functional testing and support initiatives.
Continuous Maintenance (L1, L2 and L3 Support)
We assist our clients in offshoring the maintenance of their software's older version. This relieves the client team, which can focus on new releases, and reduces the cost of support.
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